Help Center
Frequently Asked Questions
Find quick answers to common questions about our products, payments, and support.
Last Updated: February 15, 2026
30 answers
5 categories
5 min read
24/7 human support
Products
(10)What exactly is a Verified Business Manager?
A Verified Business Manager is a Meta-approved account that has passed identity and business verification using legitimate company documents. It earns the highest trust level from Meta, unlocking premium advertising features, higher spend limits, and better ad delivery.
How does the verification work?
Meta verifies the business identity using real company registration documents, tax IDs, and other official paperwork. Our accounts have already completed this process, so you get a fully verified BM ready to use immediately.
What's the WhatsApp Business API?
The WhatsApp Business API is an enterprise-level messaging platform that allows businesses to send bulk messages, set up chatbots, integrate with CRM systems, and manage customer communications at scale.
Can I use a verified BM for any niche?
Yes, verified BMs work for all advertising niches supported by Meta's advertising policies. However, you must comply with Meta's advertising guidelines.
How many ad accounts can I run?
The number of ad accounts depends on the BM tier you purchase. BM 1 supports 1 ad account, BM 3 supports 3, BM 5 supports 5, and BM 10 supports 10 ad accounts.
Do you sell TikTok and Google Ads accounts?
Yes, we offer verified TikTok Agency Ad Accounts and Google Ads accounts, ready to use with high spending limits and faster approvals.
Can I get a reinstated Facebook profile?
Yes, we offer reinstated Facebook profiles with clean records and full functionality. These are recovered profiles that have been restored to good standing.
What trust score do your BMs have?
Our verified BMs have the highest trust score possible from Meta (99.9%), which means fewer bans, better ad delivery, and higher spend limits.
Do your WhatsApp API accounts get the green badge?
Yes, our WhatsApp Business API accounts are eligible for the official green checkmark verification, which builds trust with your customers.
Do accounts come with documentation?
Every account comes with complete verification documents including business registration, tax information, and all paperwork used in the Meta verification process.
General
(5)How fast will I get my account?
Most accounts are delivered within 1-4 hours after payment confirmation. Many are delivered within minutes.
Is buying a verified BM safe?
Absolutely. Every account we sell comes with genuine verification documents and is created through Meta's official verification process. We've served over 10,000 customers with a stellar track record.
Can I start running ads immediately?
Yes! All our accounts come ready to use. Simply log in, set up your payment method, create your ad campaign, and start advertising right away.
Can I use the account from any country?
Yes, our verified accounts work globally. You can run campaigns targeting any country or region without geographic restrictions.
How long have you been doing this?
Verified BM Shop has been operating since 2019, with over 5 years of experience serving more than 10,000 customers across 50+ countries.
Payments
(5)What payment methods do you accept?
We accept USDT (TRC20), Bitcoin (BTC), and Ethereum (ETH). Cryptocurrency payments ensure fast, secure, and private transactions.
Do you offer bulk pricing?
Yes! We offer volume discounts for agencies and resellers ordering 10 or more accounts. Contact us on WhatsApp or Telegram for custom pricing.
Is cryptocurrency the only payment option?
Currently, yes. We accept USDT (TRC20), Bitcoin (BTC), and Ethereum (ETH). Crypto ensures instant, borderless, and secure payments with no chargebacks.
How do I make a payment after placing an order?
After placing your order, you'll receive a wallet address and payment instructions. Simply send the exact amount in your chosen cryptocurrency and upload the transaction proof.
Are there any hidden fees or extra charges?
No, the price you see is the price you pay. There are no hidden fees. The only additional cost may be the network/gas fee charged by the blockchain for your transaction.
Guarantee
(5)What if my account stops working?
We offer a 7-day free replacement guarantee. If your account has any issues within 7 days of purchase (that aren't caused by your actions), we'll replace it at no cost.
What happens if my account gets restricted?
If your account gets restricted within the 7-day guarantee period due to no fault of your own, we'll replace it for free. Our team can also help troubleshoot restriction issues.
Do you offer any money-back guarantee?
We don't offer monetary refunds due to the digital nature of our products. However, we provide a 7-day free replacement guarantee if your account has issues not caused by your actions.
What does the replacement guarantee cover?
The replacement guarantee covers account bans, verification issues, and any functionality problems that arise within 7 days of delivery — as long as they are not caused by policy violations on your end.
How do I claim a replacement under the guarantee?
Simply contact our support team via WhatsApp or Telegram within 7 days of purchase with your order details and a description of the issue. We'll verify and send a replacement promptly.
Support
(5)How do I reach support after buying?
Our support team is available 24/7 via WhatsApp (+880 1302 669333), Telegram (@Verifiedbmbuy), and email. We typically respond within minutes.
What are your support hours?
Our support team is available 24/7, 365 days a year. We aim to respond to all inquiries within minutes, regardless of your time zone.
Can I get help setting up my account after purchase?
Absolutely! Our team provides free setup guidance after purchase. We can walk you through logging in, adding payment methods, and launching your first campaign.
Do you have a community or group for buyers?
Yes, we have an active Telegram community where buyers share tips, get updates on new products, and receive exclusive deals. Ask our support team for the invite link.
What if I have issues after the 7-day guarantee period?
While free replacements are limited to 7 days, our support team is always available to help troubleshoot issues and provide guidance. We also offer discounted replacements for loyal customers.
Still Need Help?
Can't find what you're looking for? Our support team is available 24/7 to assist you.