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Frequently Asked Questions

Find quick answers to common questions about our products, payments, and support.

Last Updated: February 16, 2026
30 answers 5 categories 6 min read 24/7 human support

Products

(10)
What exactly is a Verified Business Manager?
A Verified Business Manager is a Business Manager that has completed Meta's business verification process, where applicable, using the required business documentation. Available features, limits, and account status depend on Meta's requirements and the specific account.

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How does the verification work?
Meta may review business registration details, tax information, and other required documents during the verification process. Verification status and available features depend on Meta's requirements and the specific account.
What is the WhatsApp Business API?
It is an enterprise-level messaging platform for businesses. With it you can manage business messaging and approved broadcast workflows, build chatbots, connect your CRM, and handle customer conversations at scale - all from one official channel.

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Can I use a verified BM for any niche?
Use of a Business Manager must comply with applicable Meta policies and the requirements of the specific product and campaign. Suitability and approval are not guaranteed for every business or campaign.
How many ad accounts can I run?
It depends on the BM tier you choose. BM 1 supports a single ad account, BM 3 supports three, BM 5 supports five, and BM 10 supports ten ad accounts.

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Do you sell TikTok and Google Ads accounts?
Yes. We offer TikTok and Google Ads account options. Review each product listing for the available account details, features, and requirements before ordering.
Can I get a reinstated Facebook profile?
Yes. Reinstated Facebook profile options are available. Check the individual product listing for the account details and what is included before ordering.
What trust score do your BMs have?
Business Manager status, limits, and available features can vary by account and may be affected by Meta's requirements. Review the individual product details before choosing an option.
Can WhatsApp API accounts get a verified badge?
Eligible WhatsApp business accounts can receive a verified badge after meeting Meta’s requirements and completing its verification or approval process. The badge is not guaranteed with every account.

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Are the business verification documents included with the account?
No. Our Verified BMs are verified using real business documentation, but the documents used for verification are not included with the account or provided to the buyer. Any product-specific setup information or other deliverables are listed on the product page.

General

(5)
How fast will I get my account?
Most orders are delivered within 1–4 hours. Delivery time may vary depending on the product and order requirements.
Is buying a verified BM safe?
Review the details of each Business Manager listing before ordering. Available verification details, included features, and account information can vary by product.
Can I start running ads immediately?
Setup and advertising availability can vary by account and platform requirements. Review the product details and complete any required setup before using the account for advertising.
Can I use the account from any country?
You can use the account internationally and target supported countries and regions, subject to Meta’s policies and account settings.
What services does VERIFIED BM SHOP provide?
VERIFIED BM SHOP provides Business Manager accounts and other digital advertising solutions. You can review our available products and contact our support team if you need help choosing an option.

Payments

(5)
What payment methods do you accept?
We currently accept cryptocurrency payments only. Available options may include Cryptomus, Binance Pay, Bybit Pay, and KuCoin Pay. The payment methods available for your order are shown at checkout.
Do you offer bulk pricing?
For bulk-order requirements, contact support to discuss available options. Message us on WhatsApp or Telegram with your order details and we will review what is available.
Is cryptocurrency the only payment option?
Yes. At this time, we accept cryptocurrency payments only. All currently available payment options are displayed during checkout.
How do I make a payment after placing an order?
After you place your order, follow the payment instructions shown at checkout to complete your purchase and confirm the transaction.
Are there any hidden fees or extra charges?
No. The price you see is the price you pay. Any fees from your chosen payment method or its network, if applicable, are set by that provider and shown at checkout.

Guarantee

(5)
What if my account stops working?
Eligible account issues reported within 3 days of delivery may qualify for a replacement. Coverage depends on the issue and the applicable replacement terms.
What happens if my account gets restricted?
If your account is restricted within the 3-day replacement period and the issue was not your fault, it may qualify for a replacement. Contact our support team with your order details and we will review the issue and help you get back to advertising.
Do you offer any money-back guarantee?
For eligible issues, we will first attempt to provide a replacement. If a valid replacement cannot be provided, a refund may be issued.
What does the replacement guarantee cover?
Coverage applies to eligible issues reported within 3 days of delivery, subject to the policy exclusions such as customer actions or platform-policy violations. For eligible issues we first attempt a replacement; if a valid replacement cannot be provided, a refund may be issued.
How do I claim a replacement under the guarantee?
Eligible replacement requests can be made within 3 days of delivery. Message our support team on WhatsApp or Telegram with your order ID and a short description of the issue and we will review the request. For eligible issues we first attempt a replacement; if a valid replacement cannot be provided, a refund may be issued.

Support

(5)
How do I reach support after buying?
Our support channels are available 24/7.
What are your support hours?
Our support channels are available 24/7.
Can I get help setting up my account after purchase?
Absolutely. Our team offers free setup guidance after purchase - we can walk you through logging in, adding your payment method, and launching your first campaign.
Do you have a community or group for buyers?
For questions about products or orders, contact our official support team through the contact page.
What if I have issues after the 3-day guarantee period?
The 3-Day Replacement Guarantee applies only to eligible issues reported within the guarantee period. After that period, replacement coverage ends, but you can still contact our support team for troubleshooting or general assistance when available.

Still Need Help?

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