Frequently Asked Questions

What if my account stops working?

We offer a 7-day free replacement guarantee. If your account has any issues within 7 days of purchase (that aren't caused by your actions), we'll replace it at no cost.

What happens if my account gets restricted?

If your account gets restricted within the 7-day guarantee period due to no fault of your own, we'll replace it for free. Our team can also help troubleshoot restriction issues.

Do you offer any money-back guarantee?

We don't offer monetary refunds due to the digital nature of our products. However, we provide a 7-day free replacement guarantee if your account has issues not caused by your actions.

What does the replacement guarantee cover?

The replacement guarantee covers account bans, verification issues, and any functionality problems that arise within 7 days of delivery — as long as they are not caused by policy violations on your end.

How do I claim a replacement under the guarantee?

Simply contact our support team via WhatsApp or Telegram within 7 days of purchase with your order details and a description of the issue. We'll verify and send a replacement promptly.