Frequently Asked Questions

How do I reach support after buying?

Our support channels are available 24/7.

What are your support hours?

Our support channels are available 24/7.

Can I get help setting up my account after purchase?

Absolutely. Our team offers free setup guidance after purchase - we can walk you through logging in, adding your payment method, and launching your first campaign.

Do you have a community or group for buyers?

For questions about products or orders, contact our official support team through the contact page.

What if I have issues after the 3-day guarantee period?

The 3-Day Replacement Guarantee applies only to eligible issues reported within the guarantee period. After that period, replacement coverage ends, but you can still contact our support team for troubleshooting or general assistance when available.